Frequently asked questions
Subscription
- Why is my card payment failing?
We use a secure payment system from Stupe (3D secure) approved by the ACPR to protect your purchases.
If your card payment fails, it could be due to several reasons, including:
1. Security issues: Your bank or card issuer may block the transaction as a security measure if they suspect fraudulent activity.
2. Insufficient funds: Make sure the available balance on your card is sufficient to cover the transaction amount - I have an error message that appears telling me: SMTP LIMIT reached
If you try to enter new sending email accounts, and when you reach the end of the entry,
you have reached the limit of the number of accounts to integrate into the software.You must check the limit on the number of accounts in your offer.
If you would like more SMTP accounts, please upgrade.Offer link: https://application.magileads.io/account-settings/subscription
Email, Linkedin, SMS campaign
- Is it possible to have analysis and prospecting statistics in real time?
Yes, As we own our multi-criteria database, you can consult the statistics in real time.
You can view and download the report:
- Download the list of openers and clickers of your messages
- You have the list of visitors to your website
- You have statistics of the pages they viewed and the time they spent on each page
- To display the time of your massage consultation and visits on your website
- To view prospects' responses to your email which we archive and sort by business opportunity
- You can sort and view by prospect engagement warmth through lead scoring
A Magileads exclusive, it is to consult the socio-professional statistics of your prospects and by sequence of emails.
https://application.magileads.io/statistics/global-report
- Is it possible to personalize and automate commercial prospecting sequences?
Yes, by E-mail, LinkedIn, SMS, VMS...
Each prospect in your campaign will receive a personalized message using variables such as their last name, first name, function, company name, sector of activity. activity… and thus receive personalized and pre-programmed reminders.
Depending on whether or not he responded to one of your emails or whether he interacted with the call for action in your email such as:- A clickable link
- Making appointments
- Visiting your website
- Downloading documentation…
This allows you to humanize your commercial prospecting
- To define an effective prospecting plan that is responsive to your messages
- To prospect using good practices to bring you value
https://application.magileads.io/campaign/create
- Is it possible to have socio-professional statistics?
Yes, it's a Magileads exclusive. As we have this information, it will therefore be possible to provide it to you.
At the end of the campaigns, you have statistics on the professions and categories of your prospects for each scheduled campaign.
- By function
- By sector of activity
- By region
- By company workforce
This will allow you to know the mapping and characteristics of your typical prospect and to dynamically create a new list of prospects corresponding to your core target.
https://application.magileads.io/statistics/global-report
- Mass Mailing – How to change the sender name?
When a prospect responds to an email, I receive this email from “Nicolas de Magileads”. How to change the sender name?
Answer: When you create/edit your email here: https://application.magileads.net/creer-campagne.html
To the right of the “return email” field you have a “+” which allows you to choose the response option
- ==> Option 01: You receive the email directly as if your prospect was responding to you directly without the response going through our platform. At that point, you will no longer have the problems reported, but we will not be able to save the response received inside our platform
==> Option 02: (the one selected
for the moment) When the prospect responds, he responds to our server
which forwards the email to you, this is the reason why you see
“Nicolas de Magileads” appear. This solution allows us to
save the prospect's response inside the platform.With this solution, once you receive the response, it is better to open a new conversation to continue the exchange with your prospect.
Contacts - Lists
- How is the Magileads database made up?
The Magileads database is dynamic and is made up of several key elements to facilitate commercial prospecting and the automation of marketing campaigns.
Here are the main components of the Magileads database:
1. **Company information**:
- Company name, sector of activity, size, geographical location, turnover, etc.
- Data on hierarchical structures and governance (CEO, sales directors, marketing, etc.).
2. **Professional contacts**:
- Contact details of decision-makers (names, professional email addresses, telephone numbers).
- Functions and roles within the company.
- History of interactions with contacts (emails sent, calls made, etc.).
3. **Behavioral data**:
- Monitoring of actions carried out during emailing or marketing campaigns (opening rate, clicks, responses).
- Analysis of lead behaviors, such as visits to the site or engagement with shared content.
4. **Data sources and aggregation**:
- Data often comes from a variety of sources, including business directories, professional social networks (like LinkedIn), public databases, and third-party data enrichment tools.
- Magileads can also use internal sources.
5. **Updating and enriching data**:
- One of the strengths of Magileads is the regular updating of information to ensure its relevance.
This includes automatic enrichment processes via artificial intelligence tools and third-party data.This data is essential to allow Magileads to offer precise targeting, as well as to automate and personalize prospecting campaigns.
- Is it possible to use the Magileads database?
Yes, upon simple request, we can activate your access and access all the functions of our commercial prospecting solution.
You can carry out target searches and thus view the contact files in our database and create your first e-mailing campaigns or automation scenarios.https://application.magileads.io/contact-lists/import/database
- Is it possible to segment my contact lists?
Yes, by creating as many prospecting contact lists as you want.
Thanks to our intelligent filters, you can combine search filters: Function, sector of activity, NAF code, Workforce, Turnover, title, center of interest, center of skills, etc.
If you are missing a filter among our 20 filters, do not hesitate to ask us.
Magileads
- What is Magileads?
Magileads is a complete marketing automation and multi-channel prospecting for B2B companies, designed to optimize, automate and accelerate their commercial campaigns.
Thanks to its many innovative features, Magileads allows sales and marketing teams to reach qualified targets more efficiently and improve the overall performance of their prospecting.
Main features of Magileads:
- Automation of prospecting :
Magileads allows you to create 100% automated prospecting campaigns, by optimizing the sending of personalized emails and adapting them to the needs and behavior of prospects. Thanks to pre-built or personalized templates, you can plan and manage follow-up sequences without manual intervention, while ensuring relevant communication with your targets. - Multichannel (emails, LinkedIn, telephony) :
The solution is multichannel, which means that it allows prospects to be contacted via different channels:
- Emails : Automation of mass sending while ensuring personalization of messages.
- LinkedIn : Management of invitations, messages and follow-ups on LinkedIn accounts directly via the platform.
- SMS : Sending messages via the SMS channel
- Telephony : Possible integration of telephone prospecting actions to complement digital campaigns.
This multi-channel approach allows you to multiply points of contact and improve the chances of conversion.
- Enrichment of contact lists :
Magileads offers data enrichment functionalities to complete or update your contact lists with precise information on companies (sector, size, location, etc.) and decision-makers (functions, contact details, etc.). Thanks to data from reliable and constantly updated sources, you access relevant and precise information, thus facilitating more effective targeting. - Customer relationship management (integrated CRM) :
Magileads integrates CRM functionalities to manage prospects throughout the sales cycle. You can track all interactions (emails sent, responses received, phone calls, etc.), organize your contacts by groups, and view the sales pipeline. This centralized management helps you prioritize your efforts and not miss any opportunities. - Advanced reporting and statistics :
The platform provides detailed reports and advanced statistics on prospecting campaign performance. You can monitor key indicators such as open rate , click-through rate , response rate , and many others in real time, allowing you to continuously optimize your actions. This data is presented in easy-to-read graphs and tables, with filtering and segmentation options for detailed analysis. - Segmentation and personalization :
Magileads allows you to segment your contact databases according to specific criteria (sector of activity, company size, location, function, etc.) in order to send personalized messages to each segment. This approach significantly improves conversion rates by ensuring that each prospect receives a message that resonates with their specific needs. - GDPR Compliance :
Data management in Magileads complies with GDPR , ensuring that all information collected and processed complies with current regulations, guaranteeing the protection of your prospects' personal data. - Seamless integration with your tools :
Magileads easily integrates with your existing tools (external CRM, ERP, messaging tools, etc.), facilitating data synchronization and workflow optimization. This allows for smooth campaign management and perfect coordination between the different systems in place. - AI integration:
• Automated Generation of Personalized Messages by AI
Use AI to automatically create personalized messages, integrating dynamic variables from your contacts, to optimize the relevance and engagement of each communication.• Creation of Tailored Prospecting Scenarios with AI
AI assists you in the design of personalized prospecting scenarios. Each message is automatically adjusted based on the specific information and individual needs of each prospect, ensuring a tailored approach.• AI Automated Data Enrichment
Add custom columns to your contact lists with AI-enriched information. This additional data may include specific insights or additional details based on your precise needs for optimal targeting.Key benefits of Magileads:
- Save time : By automating repetitive tasks, such as sending emails and tracking responses, Magileads allows your sales teams to focus on higher value-added tasks.
- Improved productivity : Thanks to multi-channel management, you maximize your points of contact with prospects, thus increasing your chances of conversion.
- Accurate performance monitoring : Reports and statistics allow you to adjust your strategies in real time, to continually improve your campaigns.
- Enrichment and precise targeting : Data enrichment and fine-grained segmentation features ensure you send the right messages to the right people.
In summary, Magileads is a powerful and complete solution which centralizes all the tools necessary for effective and successful B2B prospecting. Whether to automate your campaigns, manage your contacts or optimize your multichannel marketing actions, Magileads offers you an intuitive and efficient platform to develop your pipeline in a sustainable manner.
- Automation of prospecting :